AI platform · Consulting

Scaling an AI Platform

Turned experimental AI research into software users actually came back for: Day 7 retention climbed 10×. Under the hood, we built an AI agent harness: multi-agent orchestration, event-driven workflows, and the observability and scaffolding to take research prototypes all the way to production.

64% reduction in time-to-first-token · Event-driven architecture at scale
LangGraph Python Django FastAPI TypeScript Next.js
Cloud modernization · Pipeline automation

Freight Platform in Production

Helped a national freight brokerage take their order-coordination platform to production. It shuttles load requests and shipment updates between shippers, carriers, and the dispatch teams in between. Moved it off aging on-prem servers onto managed cloud infrastructure, kept it flowing through downstream outages, and built the tracing on-call support needed to debug exactly how the platform processed any given message.

~50× throughput growth · Fault-tolerant messaging
.NET C# MongoDB AWS EKS ElastiCache Kafka
Full-stack · Design system

Interactive Storytelling Platform

Shipped a cross-platform storytelling platform for a major mobile game studio, delivered on time and on budget against a 12-month fixed timeline. Six integrated applications built across three parallel teams using micro-frontend architecture. I owned full-stack development of user-facing surfaces end-to-end and built the shared design system that unified UX across the suite.

6 integrated applications · Shared design system
TypeScript React PostgreSQL AWS Neptune
Leadership & culture

Tech lead & mentor

Architecture, stack calls, and risk-spotting on projects that need a tech lead. Mentor engineers through pair and mob programming. Work with leadership on DEI.

Architecture · Mentorship · DEI advocacy
Open source · Experiments

github.com/nickhawn

Agent experiments, coding puzzles, and the small tools I build for myself.

@nickhawn